Refund policy

Returns & Refunds

We want you to be happy with your purchase from Paw & Boo.

If you receive an item that is damaged, defective, incorrect, or otherwise has an issue, please contact us as soon as possible.

How to Request Help

Please contact us with:

• Your order number
• A description of the issue
• Photos of the item, if applicable

We will review your request and provide instructions for the next steps.

Refunds

If your return or refund request is approved, the refund will be issued to the original payment method. The time for the refund to appear may vary depending on your payment provider.

Contact Us

Email: cs@pawandboo.online
Phone: +1 (202) 972-0802

Important: Before publishing this page, make sure the return timeframe, return shipping responsibility, and eligibility match your actual supplier/store terms. Don't promise a specific return period unless you can support it.